David Tilson, Woodworker
Policies & Legal Stuff


Unlike many websites, placing an order request here is just the beginning of the ordering process. Most of the items I make are customized, and so a dialogue is required in order to make certain that I can give you exactly what you want.

Once an order request is placed, I will contact you regarding the details of the order (customization, delivery options, payment options, etc.). Orders placed on existing stock items will be shipped as soon as possible after clearing of payment and completion of any modifications. For custom-made orders, a deposit may be necessary.


I accept cash and PayPal. If you're not familiar with PayPal, it is a secure online payment service that requires only a valid email address. PayPal accepts bank transfers (electronic checks) and credit cards.

Once an order is placed, I will contact you regarding the details of the order (customization, delivery options, payment options, etc.). Orders of in-stock items will be shipped as soon as possible after clearing of payment and any minor customization. If an item is to be engraved or otherwise personalized, payment will be required prior to the item being personalized.

For custom-made items, an invoice will be sent as the items approach completion, so that the order may be shipped as soon as it is complete and payment has cleared. A non-refundable deposit may be required for some custom orders, depending on the nature of the product.


I aim for complete customer satisfaction. If you are not completely happy with your purchase, let me know and I’ll do what I can to make it right.

90 Day Satisfaction Guarantee on “In Stock” Writing Instruments and Letter Openers

If, for any reason, you are unhappy with your pen, pencil, or letter opener purchased from existing stock (not custom-made for you), return it within 90 days for a full refund of the purchase price. Shipping fees are non-refundable, and you will be responsible for return postage and any applicable insurance.

To return a product under this guarantee, use the link below to send me an email. Be sure to include your name and a description of the product you want to return. I’ll reply with the correct return address and any necessary instructions. Your refund will be given upon return of the merchandise in its original condition. Engraved and certain other customized items are not returnable under this guarantee.

Don't see the link?  A warning bar may have appeared at the top of the page saying that active content was blocked. Click it and select "Allow active content" to activate the email link below.  (This was necessary to avoid spam.)

 Shipping and Handling

I ship most orders through U.S. Postal Service insured parcel post or insured priority mail. I'll send a quote on the shipping along with the payment details when I contact you about your purchase. For pen orders over $100 US, shipping within the United States is free. Local pickup or delivery may also be possible in the Orange County, CA area. Large items may only be available for local pickup or delivery. For domestic shipments (except as noted above), the buyer is responsible for any applicable postage and insurance.

 International Shipping

For international orders, the buyer is responsible for any applicable postage and insurance, as well as any applicable tariffs or taxes, and for ensuring that the items to be shipped are not considered contraband under their nation's laws and postal code. Insurance may not always be available for international shipments; nevertheless, I cannot be held liable for items damaged during shipment. I pack items as carefully as possible, but it is not possible to prevent all risk of damage from careless handlers, machinery, etc.


In addition to the 90 day satisfaction guarantee, detailed under "Returns," I now offer a warranty on my writing instruments and letter openers.

Additional details can be found on the Downloads page, at left..

 Color Notice

My product photos are optimized and visually color corrected using a monitor calibrated with the Spyder2express, from ColorVision. Since the color balance and brightness properties of every computer monitor are unique, I cannot vouch for the accuracy of colors displayed on an uncalibrated monitor.

 Copyright Notice

All product designs, text and images on this site (pages listed below) are the sole property of David J. Tilson, and are protected by U.S. and international copyright laws. All rights not expressly waived are reserved. No portion of this website may be copied or reproduced in any form without prior written permission from the author, except as provided under the copyright laws of the United States of America.

Any trademarks mentioned are the property of their respective owners. Some software and code used to create content for these sites is copyrighted by various owners, including (but not limited to) the following: America Online, Inc. (www.aol.com); DPHOTO.com, of Melbourne, Australia (www.dphoto.com); Adobe Systems Inc. (www.adobe.com); Aladdin Enterprises, of Menlo Park, CA, U.S.A.; Free Software Foundation, Inc., of Boston, MA, U.S.A.

Pages and websites included under this copyright notice include, but are not limited to:
http://www.davidtilson.com, http://www.davetilson.com, http://www.davidjtilson.com, http://www.davidjtilsonwoodworker.com, including all subdomains of the above; also, all pages within the subdomain, http://woodbydave.dphoto.com, and all pages within the subdomain, http://israel2007.dphoto.com.

 Terms of Use

You may not use my designs or any content contained on my website(s) without permission, as detailed under the copyright notice above.  Also, you may not use any of my website(s), content, or software contained therein, or server bandwidth to hack me (or anyone else), spam me (or anyone else), or otherwise ruin my day or waste my time, or ruin the day or waste the time of my ISP and / or hosting service.  Failure to comply with these terms of service will result in a large fellow named Luigi making life difficult for you, and possibly other legal and extra-legal measures.  If you do not agree to these terms of service, then get your lame (behind) the (heck) off of my website immediately and without delay!  Oh, and have a nice day. {|;-)